DPI Communications Type of Service Motto

How to Place an Order

Step 1

Get a Quotation

Send in your enquiry to

enquiries@dpicomms.com

or call us at +65 6802 4075
We will reply to your enquiry by the next working day.

Step 2

Order Confirmation

Upon confirmation of the quotation, we will require to collect a 50% deposit of the job.

Step 3

Production

Production will commence once the deposit is made. Production lead-time is subjected to the quantity and complexity of the job.

Step 4

Collection / Delivery

Upon completion, you can arrange for self-collection or delivery. Delivery charges apply. Balance payment is to be made upon collection or delivery.

File Handling

DPI Communications Photoshop Logo Icon

File Requirements (Adobe Photoshop)

  • Design canvas to be in actual size

  • A3 size and below, minimum of 300dpi

  • A2 size and above, minimum of 150dpi

  • Duplex printing minimum of 3mm bleed

  • Colour Mode: CMYK

  • File Type: PDF / EPS / TIFF / JPG (high res)

DPI Communications Illustrator Icon

File Requirements (Adobe Illustrator)

  • Design canvas to be in actual size

  • Image resolution minimum of 300dpi

  • Duplex printing minimum of 3mm bleed

  • “Create Outlines” for all text

  • Colour Mode: CMYK

  • File Type: PDF / AI / EPS

File Requirements (Vinyl Sticker Cutting)

  • Design to be in vector format

  • “Create Outlines” for all text

  • File Type: AI / PDF (Vector) / EPS (Vector)

DPI Communications InDesign Icon

File Requirements (Adobe InDesign)

  • Design canvas to be in actual size

    A3 size and below, minimum of 300dpi

    A2 size and above, minimum of 150dpi

  • Duplex printing minimum of 3mm bleed

  • Colour Mode: CMYK

  • File Type: PDF / EPS / TIFF / JPG (high res)

File Transferring

DPI Communications Email Icon

Via Email

You can email us your files to enquiries@dpicomms.com

The file size must not be larger than 10mb

DPI Communications Wetransfer Icon

Via wetransfer.com

Go to www.wetransfer.com to upload your files and send it to enquiries@dpicomms.com

It is Free! You can send up to a maximum of 2GB of files. Please remember to provide your email and contact number.

DPI Communications Office Icon

Visit us at our office

If you prefer to meet up directly with us. You can also bring along your files and come down to our office at

65, Ubi Road 1, Oxley Bizhub, #02-88, Singapore 408729

*Blk 65 Lift Lobby 6, Center Row Unit

Tel: +65 6802 4075

* Best to give us a call first to avoid any disappointment.

Dos and Don'ts

Payment Modes

Exchange Policy

Things to take note

  • Do consult a professional designer to handle your design job.

  • Do not use free images from the Internet as most of the time free images are low resolution and may be pixilated.

  • Do use CMYK mode for the prints.

  • Do Not use RGB mode, as there might be colour aberration caused by the conversion.

  • Do check through all details before sending it to us. We will not be held responsible if it is due to your negligence.

  • Do provide hard copy samples if you need us to do colour matching. Depending on the complexity, additional charges may apply. Test prints are chargeable accordingly.

We accept:

  • Cash (SGD only)

  • PayNow Transfer

  • Bank Transfer

  • Cheque

Things to take note

  • You are encouraged to check through the quality and quantity of the products or prints upon collection or delivery.

  • We shall not be held responsible if it is damaged due to the negligence of the customer.
    We will do a one-to-one replacement for any products/prints if due to our negligence.

  • For replacement, we will require you to produce the official invoice for verification.

  • Replacement can only be of the same item. Changes in design and size are not allowed.

  • Should there be any discrepancy? Please come back to us within 7 days from the date of purchase.

  • We reserved the right to refuse or replace unreasonable acclaims.